Position Overview
Main Duties and Responsibilities
• Provide technical support for the smooth operation of CSE departmental laboratories during classes, practical sessions, projects, and other academic activities.
• Install, assemble, configure, maintain, and repair desktop computers, peripherals, and related laboratory equipment.
• Diagnose and troubleshoot computer hardware, software, operating system, and basic network-related problems; resolve issues or report them to the appropriate authority.
• Ensure that laboratory computers, accessories, software, and other resources are properly maintained, organized, and efficiently utilized.
• Prepare laboratory equipment and computer systems before practical classes and assist faculty members and students with technical issues during laboratory sessions.
• Maintain records of laboratory equipment, inventory, software, repairs, maintenance activities, and reported technical issues.
• Assist with the installation and updating of operating systems, drivers, authorized software, antivirus tools, and other required applications.
• Support basic LAN and internet connectivity, peripheral configuration, and routine network troubleshooting within the laboratory.
• Monitor the condition of laboratory equipment and report damaged, missing, or malfunctioning items and any requirement for replacement or repair.
• Follow university policies on equipment use, software licensing, data security, and laboratory access; maintain confidentiality of institutional information.
• Ensure that laboratory safety, cleanliness, and equipment-handling procedures are followed.
• Carry out other related duties as assigned by the Department Head, faculty members, or appropriate university authority, with proper reporting.
Supervision Given: Students and other laboratory users as appropriate, in coordination with the Department and faculty members.
Salary: 17,000 – 22,000 Taka
Person Specification
| ATTRIBUTES | ESSENTIAL | DESIRABLE |
|---|---|---|
| Education / Qualifications | Diploma in Computer Science and Engineering (CSE) or a closely related discipline. | Additional training or certification in computer hardware, networking, or IT support. |
| Experience | Practical knowledge of computer hardware, assembling, maintenance, and troubleshooting. | Relevant experience in a computer laboratory, IT support, hardware servicing, or a similar role. |
| Job-Related Skills and Capabilities | Ability to diagnose hardware and software issues; install and configure operating systems and applications; and perform basic networking and peripheral troubleshooting. | Knowledge of inventory control, preventive maintenance, system imaging, and laboratory equipment management. |
| Interpersonal Skills | Good oral and written communication skills; ability to assist students and faculty members and work collaboratively with colleagues. | Ability to support less experienced users and explain technical matters clearly. |
| Other Requirements | Commitment to reliable service, responsible equipment handling, data confidentiality, and compliance with university policies. | Willingness to learn new technologies and undertake relevant training as required. |
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Lab assistant – department of cse
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